The hotel industry is extremely complex. Not only in the way the world’s biggest hotel chains are set up, but also the variety of booking flows for even the smallest boutique hotel. Reservations enter through a range of channels, from phone order to online travel agencies to direct web. Payment options are just as varied, from payment-up-front to blocking an amount on the credit card. And what about during-stay expenses? All charges need to be checked for possible fraud, while often having access to limited information, as the OTA’s don’t always share the most important information to allow for solid fraud prevention. How will your desk clerk know if he is dealing with a genuine customer or a fraudster?
HOW WE CAN HELP
Together with Europol, one of the worlds’ biggest booking engines and a few of the biggest hotel chains worldwide, we are continuously working on creating more visibility on the movements of fraudsters in the hotel industry. This enables hotels to be alerted when a suspicious booking is being made, so you can either block it, verify it with the OTA or investigate it yourself. Contact us and together with our fraud experts we’ll look at your specific booking flows and fraud challenges. We’ll make sure a customized solution will decrease your fraud, while increasing the conversion rate.
Perseuss can give you just that “extra” you need to make a final decision but also makes you understand what is going on and how criminal organizations are operating.Erik Knoester, Fraud Prevention Manager at Transavia
The Perseuss platform is a valuable addition to our regular fraud system, because it enables our manual review team to do more in-depth analyses.Joyce Gitumbi, Senior Fraud Analyst at Kenya Airways
Get your free ROI analysis
Request a free ROI analysis today and explore Perseuss’ powerful fraud detection. Applying our advanced algorithms to your historic data, we carefully determine how much fraud Perseuss would prevent for you.Request ROI Analysis Now
- Quick and user friendly
- Delivers a data driven Risk Score
- Provides travel agents with confidence
- Flag suspicous transactions
- Communicate to confirm
- Prevent fraud & Catch fraudsters
- Exclusive: by invitation only
- Secured exchange of knowledge
- Free of charge